Terms and Conditions

Important Legal Information

  1. Tatel Shop Inc. retains ownership and all associated rights, fully reserved under Canadian legislation, encompassing tax obligations and compliance with regulatory standards within Canada.
  2. The website found at tatelshopinc.myshopify.com, all its content, and the trade name "Tatel Shop" are entirely owned by Tatel Shop Inc.
  3. Individuals or other legal entities who access the services, content, and products ("Products") offered on this website or who engage in purchasing products from Tatel Shop Inc. are referred herein as ("Miners") and are bound by the stipulations, terms, and conditions set forth herein.
  4. For detailed information on how we handle your data, please consult our Privacy Policy.
  5. The consolidation of these Terms and Conditions along with the Privacy Policy constitutes a legally enforceable contract between you (the Miner) and Tatel Shop Inc., governing the utilization of services provided by Tatel Shop.

Payment Options

  1. Tatel Shop Inc. welcomes the following payment methods: Visa, MasterCard, American Express, Discover, and e-transfers sent to (email)
  2. All transactions are conducted in Canadian Dollars (CAD).
  3. Payment is required in full at the time of purchase.
  4. Delivery of items will only occur once full payment has been received.

Abandoned Order Policy

Definition of Abandoned Orders

  1. An order is deemed abandoned following three unsuccessful contact attempts.
  2. Payment plans failing to adhere to the scheduled payments, coupled with a lack of response to our communication efforts, will result in the order being marked as abandoned.
  3. Orders that are abandoned will be subject to cancellation.
  4. All payments made prior to an order being classified as abandoned are non-refundable.
  5. We will attempt to reach you through several methods, with priority given to:
    • The email address provided during the account setup on our website.
    • The messenger service initially used to make contact with us.

Please note that our attempts to communicate are not confined to these channels alone.

Order Cancellation Policy

  1. Cancellations can only be made prior to the dispatch of your order.
  2. For pre-orders, please be aware that deposits are not refundable upon cancellation.
  3. In the event that a layaway customer ceases to make the agreed payments, the order is subject to cancellation.

Item Change Policy

  1. Changing items will result in a charge of $25.00 as a change item fee.
  2. For layaway orders, the fee for changing items is $50.00.
  3. Changes to items on orders financed by Affirm are not possible.
  4. The ability to alter items on pre-orders may be restricted.
  5. Once an order has been shipped, we cannot accommodate any changes to the items.
  6. To change items before completing your purchase, simply add or remove items from your shopping cart.

Requirement for Accurate Information

  1. Accurate personal information, like your bank-registered address and telephone number, is vital for utilizing our site.
  2. Incorrect details might result in delays in service commencement.
  3. Personal information received, including financial data, is managed according to Tatel Shop's Privacy Policy.
  4. Tatel Shop Inc. has the authority to retrieve updated payment information from your bank.
  5. By agreeing to these Terms, you consent to us obtaining such financial updates.
  6. As part of the account registration, payment card authenticity will be verified by Tatel Shop Inc.

Debit Notice Waiver Agreement

Payment Via Debit Card

Should you choose to make payments to Tatel Shop Inc. utilizing a debit card, you are explicitly foregoing your entitlements as delineated in 12 C.F.R. 205.10(d). This regulation typically mandates a ten-day advance notification regarding the magnitude and timing of differing electronic fund transfers.

The waiver applies provided that the electronic fund transfer is within the range of $0.01 to the aggregate total of any amounts you authorize, which may include charges for insurance, discrete postage labels, reset fees, or other non-recurring fees.

Billing and Fees

No Hidden Fees: You will clearly see Tate Shop's service fee and any applicable shipping fees at invoice or checkout.

Duties and Taxes

  • Canadian Taxes: Tatel Shop collects and remits taxes to the CRA for Canadian transactions.
  • International Charges: International customers are responsible for their local taxes, duties, or fees. Unpaid charges leading to returned packages will not result in a refund

Returns & Refund Policy

  1. Product Authenticity Guarantee: For products verified as counterfeit we commit to refunding 200% of the price paid, shipping costs included.
  2. Return: Returns and exchanges are accepted within 7 days of receipt, on the condition that the product is unused, in original packaging without damage or alterations, and the exchanged item is of equal or higher value.
  3. Refund: All our items are nonrefundable. However, we do accept returns and exchange of items that are of the same price or higher. 
  4. Shipment Policy: Once an item is with any carrier, there are no refunds, nor adjustments for potential cheaper shipping rates.

Undeliverable Parcels Policy

  • Undeliverable Criteria: Parcels may be undeliverable due to:
    • Invalid or unclear recipient address.
    • Inability to deliver due to lack of recipient to sign for the package.
    • Failure to clear customs.
    • Refusal by the recipient to pay duties and taxes.
  • Resolution Attempt: We will try to contact you and might return the parcel, following local regulations.
  • Discretionary Action: The parcel may be returned or disposed of at our discretion.
  • Charges Responsibility: You will bear costs for returning or disposing of undeliverable parcels.

Sharing of Information

  • Disclosure Consent: Despite our Privacy Policy, you consent to Tatel Shop and its partners sharing your personally identifiable and shipping information with third-party shipping partners, customs, revenue authorities, and other government agencies as needed for shipping, export, customs clearance, and international transport.
  • Partners' Policies: Tatel Shop is not responsible for the privacy practices of third-party partners.
  • Waiver of Claims: By using Canada Post services through Tatel Shop, you relinquish any claims related to the disclosure of personal or shipment information.

Content Copyright

  • Intellectual Property Acknowledgment:
    • (i) Site content and Services are under the safeguard of copyrights, trademarks, and other rights.
    • (ii) These rights are upheld across all current and future media/technologies.
    • (iii) Exceptions to these rights are explicitly stated.
  • Usage Restrictions:
    • The Terms and relevant laws dictate the permissible use of said content.
    • Unauthorized reproduction, alteration, distribution, transmission, display or performance of site content is forbidden.
  • Dispute Resolution Condition:
    • Miners must resolve disputes with Tatel Shop under these established guidelines, barring limited exceptions.

Binding Arbitration

  • Waiver of Rights:
    • Arbitration signifies a mutual waiver of the right to a jury trial and class action participation between you and Tatel Shop Inc..
  • Agreement to Terms:
    • Do not use this website, buy products, or sign up for an account if you disagree with these arbitration terms.